Staffing Model Excel Template

Staffing Model Webinar

Staffing Model Webinar

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Staffing Model Excel Template

Staffing Model Webinar

Are you ready for 2012?

Are you frustrated because your past efforts to improve staff productivity and organizational effectiveness have taken too long, cost too much and produced questionable results?

You have found the fastest, easiest, most effective Staffing Models and Staffing Plans available today. Within weeks you will be implementing new solutions that:

  Reduce and optimize your staffing costs

  Increase productivity

  Increase customer retention with improved service quality

  Utilize all of your staff's skills and capacity

  Rationalize your organization with the right balance of generalists and specialists

  Better utilize or expand your support and strategic shared service units

We're experts at building staffing models and plans in complex operations. No one delivers more accurate, more powerful, more valuable, and more affordable staffing models.  We guarantee your staffing models and plans will solve your toughest problems.

We invented AIM-Activity Information Modeling^®, a revolutionary new business data modeling methodology that produces staffing model databases in a fraction of the time and with statistical accuracy that is well beyond the best traditional approaches.

"AIM is a unique and valuable tool for us. It delivers new information needed to make better decisions and achieve our goals."
Larry Agoglia, Managing Director & COO Citigroup Private Bank

Now is the time to assemble the staffing models and plans that will achieve your 2012 goals.

Do You Feel Lost?

Managing an organization without accurate staffing models is like sailing the ocean without a map and compass, leaving you  lost and unable to achieve your goals. Reorganizations, re-engineering, changes to product features and volumes, new technologies, and the many other operational changes that routinely occur require staffing models to help you make these changes successful.

What are Staffing Models?

Staffing models are related sets of reports, charts and graphs, that are used to precisely understand how employee time is spent and at what cost. These sets of related charts and graphs provide both a broad and in-depth picture of work activity time and cost, but most importantly... why they occur.

What are Staffing Plans?

Staffing plans are similar in format to staffing models. They predict how time will be needed when differing scenarios are forecast such as changes to product volumes. Many companies use both terms interchangeably.

We deliver staffing models and plans that:
þ Provide workload measurements for every activity, process, product, and customer segment.
þ Show you the time each job position spends on every activity... and why.
þ Tell you if you have the right balance of generalists and specialists.
þ Predict your future staffing needs by the hours of skills you will need.
þ Provide everything you need to design high performing virtual organizations.

Our staffing models include scenario planning models so you can play "what if" and perfect your organization on paper before you actually change anyone's job responsibilities. This is critically important when creating shared services, adopting virtual organization designs, and outsourcing or insourcing.

Staffing Model Exhibit 1

This is a typical Staffing Model report for an insurance underwriting department. It provides activity hours, costs and percent of FTE (full time equivalent). Staffing models should always include cost because decisions should be cost-based and savings forecasts should include cost.

Staffing Model Exhibit 2

This Staffing Model chart provides the number of hours that each job position spends on each product in a bank's Loan & Letter of Credit Department. Note that some activity times are small amounts. AIM captures every activity... nothing is missed.

Staffing Model Exhibit 3

This exhibit is from a nationwide bank. It tells them how much time is spent on all activities in each city and how each city varies from the national average. It is one of over 60 reports in their national Staffing Model that they use to understand and maintain the skills they need to precisely meet each city's unique customer service skill requirements. Their AIM Staffing models helped them improve customer service and retention while cutting their training costs.

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The AIM-Activity Information Modeling Staffing Model Project

The Staffing Models we deliver to our clients include extensive charts and graphs that show the amount of time spent on each activity, process, product, and customer. Other data is often collected such as "re-work", the time spent re-doing activities because the first transaction failed. We can include any data dimension you can imagine in your Staffing Models.